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Women decide or in some way influence most of the car and truck purchases in the United States — more than 80 percent, according to some estimates. But talk to women about their auto-buying experience in showrooms, and you’ll find that many aren’t thrilled.

Salespeople who ignore the woman when a man and woman are looking for a car came up last month when Times-Dispatch readers voiced their customer-service pet peeves. So what’s a male-dominated industry like the car business to do?

Enter AskPatty.com, started by a couple of entrepreneurs who thought they could make money straightening out the problem. The site educates women about all things automotive, with female experts who write articles and answer questions on repair, maintenance and car buying.

AskPatty.com certifies dealerships as female-friendly after they have passed a course on how to communicate with women. A check of the Web site found no dealerships in the Richmond area that are certified. To be certified, members of a dealership’s sales team must read a book on how to communicate with women, “How to Get Rich Selling Cars and Trucks to Women,” and take a training course. Then they must pass a 134-question test, which takes about an hour to complete.

The Web site gets about 20,000 visitors each month. About 50 dealerships have signed on for certification services. Dealerships pay $225 per person for 12 months of training and $795 a month for the dealership certification.

Richmond Times-Dispatch

Barbara Kavovit — better known to the world as Barbara K — has turned what began as a niche home-improvement business into a mini-empire that now includes a line of fashionable, female-friendly tools available through retailers like Target, two best-selling books and, most recently, an online show. Barbara K admits that while her career has rarely traveled in a straight path, and that she has made her fair share of mistakes, her business is stronger because of what she’s learned along the way.

“My first job I took after college was as a financial analyst. I was living at home in New Rochelle, N.Y., at the time, and it was actually kind of boring. Then one day I heard my mom talking to some of her friends about how hard it was to get things done around the house without a man around, like hanging picture, fixing a leaky faucet, and tightening a doorknob. That’s when a lightbulb went on for me.

“I realized that women are tired of having to rely on men to help with home improvements. I thought women might like to deal with another woman instead. So I went to a local printer to have some business cards and fliers made up. Then I went to the mall and started talking to women about how I had just started a home-improvement business and asked whether there was anything I could help them with.

“After I lined up a job, like putting up Sheetrock, I would go to the phonebook, find the contractors that could do the work, and check out their references. I would then drive the contractor to the job and talk with the customer as he did the work. I made my money by charging the homeowner more than the contractor was charging me. My first year, I made $25,000.

Yahoo! Finance

Allison Stuart felt scared during the day she spent at the hospital in New Orleans awaiting surgery for recurring ear infections. Most 7-year-olds would. She had some things to comfort her, though - not reassuring words from her doctor or the prospect of a new treatment, but far simpler gifts: a colorful quilt and a heart-shaped pillow.

The gifts were the brainchild of entrepreneur Lisa Honig Buksbaum. In 2001, Buksbaum closed her marketing firm, Boxtree Communications (Buksbaum means “boxtree” in Yiddish), which boasted a roster of brands such as Colgate and Lipton, to launch Soaringwords, a New York City nonprofit that helps sick children and their families.

Buksbaum, 46, understands from experience the need for this type of support: Within a span of ten months in 1998, her 35-year-old brother died suddenly of an asthma-induced heart attack, her father had a recurrence of non-Hodgkin’s lymphoma (he defied the odds and survived) and her 9-year-old son became gravely ill with rheumatic fever, which left him bedridden for four months. “Everyone wants to do something positive, but they don’t know what to do to help,” she says.

Since its founding in 2001, Soaringwords has boosted the spirits of more than 150,000 pediatric patients in the U.S. and, through its Web site, reached children as far away as China, Israel, Mexico and Russia.

CNN Money

Stephanie Dellamura dreaded taking her toddlers to a public restroom. Visiting parks and fairs was worse, she said. Portable restrooms are often filthy and there’s no place to wash hands. But dirty restrooms weren’t her only worry. Candies and ice cream also made her boy’s hands a sticky mess.

Dellamura searched stores and websites for a product to protect her children, but came up empty-handed. That’s when Dellamura invented Gotta Go Mitts.

Her survey of more than 100 mothers — friends, family, even strangers in bathrooms — showed two out of three said they would buy disposable mittens for their children. The information she collected helped guide the development of Gotta Go Mitts, such as making a small package to fit in a purse or pocket.

A bookstore clerk suggested Tara Monosoff’s “The Mom Inventors Handbook.” It gives readers advice for conducting market research, developing a prototype, manufacturing and marketing a product. Dellamura found the guide practical and inspiring. She followed every step and enjoyed reading about several mom inventors who turned inspiration into action.

Dellamura made the first prototype on her kitchen table. Her mother-in-law and a friend helped cut and sew plastic sandwich bags into child-sized mittens.

Now the finished products, 2.5 million mitts in 125,000 packages, sit in her basement. Dellamura invested more than $17,000 to bring her idea to market, but she expects to start making a profit in fewer than two years — $5 at a time.

Frederick News Post

Called Days Ago, the tiny, reusable counter ticks off days while it’s attached to your leftovers or fish tank by a magnet or suction cup.

While feeding a baby, Debbie Stauffer and Kathleen Whitehurst came up with an invention that landed them a spot on “Oprah,” an article in Good Housekeeping and a hit new product. It’s a counter. A simple, cute digital counter in bright colors.

If you’ve mined moldy leftovers out of the refrigerator, over-fed your fish or killed plants by under-watering, you may need it.

MediaNews.com

Wendy Newmeyer started her foray into the balsam business by selling the cut branches of the balsam fir trees for a local incense factory.

Quite coincidentally, she had read in a book that Native Americans used balsam trees as herb for many different home remedies. With her long-standing interests in herbs “that got me excited into thinking about balsams in a different way,” said Wendy. She became a supplier to the incense factory, which used her balsam fir boughs to stuff souvenir pillows.

Through the years Wendy has experimented with trade shows, catalogue sales, the QVC home shopping network, and many other avenues to showcase her products.

She recently set-up a web site, to widen her market reach and take a dip on Internet retailing. Her worldwide outlets now exceed 4,400 stores and her employees have increased to 12. Sales of Maine Balsam Fir Products have reached well over $500,000 per year.

Unusual Business Ideas That Work

Itzbeen Baby Care TimerEngineer turned stay-at-home-dad creates a simple tool to help tired new parents remember the basic details of baby care.

When a new baby arrives, mom and dad’s brains seem to turn to mush; lack of sleep makes it challenging to remember the simplest things. Greg Sheldon learned this two years ago when he and his wife Kris became parents for the first time. He found that they were asking each other the same questions over and over: “How long has it been since his diaper was changed?”, or “How long ago did you feed him?” Sheldon, an engineer turned stay-at-home-dad, decided there had to be something more effective than scribbling on a notepad at 2:30 in the morning, so he invented the ITZBEEN Baby Care Timerâ„¢.

When Sheldon’s son was three months old, he decided to put his engineering career on hold to be more involved with his new baby. However, it wasn’t long before his inventive nature had him looking for ways to make the job of parenting a little easier. Sheldon created a simple, cell phone size device with four timers that allowed he and his wife to recall how long ago they changed a diaper, fed the baby, put the baby down to sleep, or gave the baby medication. Whenever they performed a task, like changing a diaper, they simply pressed the correct [diaper button; that timer would reset to zero and start counting up again. At anytime, day or night, they could look at the display and always know how long ago something was done. His timer proved to be so useful, that he filed for a patent and turned it into a real product.

Sheldon’s new company, Coast Innovations, introduced the ITZBEENâ„¢ to the juvenile products industry last September at tradeshow in Las Vegas, NV. “We were very happy with the industry response,” says Sheldon. “We were told by more than one retailer that the ITZBEENâ„¢ was the best new product at the show.” The ITZBEENâ„¢ hit the shelves in January, and it is now available in over 65 stores and websites across the US, Canada, Australia, and Panama. Suggested retail price for the ITZBEENâ„¢ is $24.99.

eMediaWire

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